CBI training course for travel agencies, Hanoi, Vietnam

We are proud to be members of Vietnam Travel Promotion Group
CBI training course for travel agencies, Hanoi, Vietnam

Vietnam is in a great position to develop tourism on a high scale in terms of quantity and quality over the next years. It has got the advantage to be a fairly new destination for tourists from all over the world. Vietnam has all the right components like beaches, culture, nature etc. to cover a wide range of offers, but needs to make the right steps forward including environmental and socio cultural aspects on the basis of latest technologies and experiences of others countries.
The infrastructure has to be improved to ease speed and quality of access. Foreign investments will speed up the entire process but it has to be supported by the government properly.
CBI held the workshop in Hanoi. It was strongly supported by Hanoi Trade Promotion Center and organized by the Vietnam Tourism Association. More than forty companies registered mostly incoming agencies as well as some hotels. There was a lot of interest in the training. Many of these private companies started just within the last 5 to 6 years. They are successful on a lower scale and so far are keen to get or increase market-shares in Europe. They are competing with the more experienced government-owned incoming operators but use the advantage of flexibility and personalized services. Many of the employees of these companies have master degrees, mostly in tourism and languages.
The participants learned how to use the content of the CBI database to investigate their potential target markets and how to implement planning processes in using the single steps of the Export Marketing Plan, leading them finally into the decision for ECP coaching. The willingness to use those tools was very high. It was pointed out again and again that without a structured organization (Management levels), workflow and planning there would be no way to grow over a certain extent.
After 2 days intensive training with some interactive sessions and many concrete questions the following days was blocked for one on one meetings.
60% of the participants applied for the ECP program.
Some companies were finally audited on days 4 and 5, showing that there is great potential for their development. They all had some strong points already in their model of doing business. But with some additional coaching like that of the ECP program they all have a chance to become important players in their country.
External Experts: Wolfgang Coym (Germany) and Clive Bishop (UK)

June 24, 2021

Working time, public holiday and lunar calendar in Vietnam
Vietnam travel agency
Representative in Nha Trang City
Our business license
International tour operator license
Government tax contribution
VCCI membership
Member of HNAT
License of Intellectual property right holder
Terms and conditions
Tour booking-Terms and Conditions
Vietnam payment methods
Responsible travel
Services in our tours
Problem on tour and solution
Our quality management
Our ISO 9001:2008 certification
CBI's help to penetrate EU market
CBI training course for travel agencies, Hanoi, Vietnam
CBI mission: help exporting to EU
CBI and EXPRO 83-Tourism
Extra benefits in tours
Why book with us?
Find us with this map
Sample of our voucher
Representative in Sapa and Northwest
Representative in Hoi An and Central area
Representative in Ho Chi Minh City and Mekong Delta
Representative in Cambodia
Currency Exchange Rates and the Vietnamese Dong

Vietnam visa online application


Our Vietnam Tours &
Prominent Advantages:

+Vietnam +tours Free consultancy

+Vietnam +tours Free visa arrangement

"Travel to Vietnam" Online communication

+Vietnam +tours Affordable, refundable

"Travel to Vietnam" Customized service

+Vietnam +tours Flexible, changeable

"Travel to Vietnam" Interaction with locals

+Vietnam +tours Authentic experience

"Travel to Vietnam" Deposit, pay on arrival

+Vietnam +tours Clear cancellation term


... We had an absolute awesome trip and would like to thank you for your patience and professionalism ...

Pamela, Australia